myEnviron OS · policy version 1.0
Legal and commercial information
These plain-language policies describe how the platform is intended to operate. They are product terms, not legal advice; each estate or organization remains responsible for its own local notices and compliance review.
Terms of service
Use myEnviron only for authorized residential or community operations. Keep account credentials secure, provide accurate information, and use access, messaging, provider, and resident data only for legitimate purposes. Estate administrators control which optional capabilities are enabled for their community. We may suspend access where required for security, misuse prevention, or an estate's operating instructions.
Privacy notice
myEnviron processes identity, estate membership, access, service, notification, and audit information to provide the enabled workflows. Estate administrators determine many community records and should provide residents with any additional local notice required for their estate. We limit access by role and workspace, retain audit history needed for safety and accountability, and do not sell resident information.
Requests about access, correction, export, or deletion can be sent to the estate administrator or platform support. Deletion may be limited where records must be retained for security, legal, billing, or audit purposes.
Billing, cancellation, and refunds
Plan, billing-cycle, currency, trial, cancellation, and refund terms are shown during the relevant estate or provider purchase flow and in the account billing area. Payment status is confirmed server-side. Contact the account owner or platform support before disputing a charge so the payment reference can be reviewed.
Reseller programme
Reseller attribution and commission eligibility follow the programme terms displayed in the reseller workspace. Provider registration and Provider Growth purchases do not create reseller commission. Commission currency is the qualifying transaction currency.
Service provider terms
Provider listings are complimentary. Providers are responsible for their own service descriptions, prices, licences, insurance, and lawful operation. Uploading a document does not mean that myEnviron has verified it. Providers and customers settle service charges directly; myEnviron does not hold those funds.
Enterprise and deployment requests
Dedicated, self-hosted, and custom requests are reviewed individually. A request is not an acceptance, licence, deployment, or promise of availability. Commercial terms and deployment requirements are confirmed separately before work begins.
Ratings and reviews
Ratings should reflect a genuine service interaction. Membership or promotion does not change a provider's rating. Reviews may be moderated under estate or platform rules, and a verified-review label is used only where the interaction can be established.
Contact and policy updates
For support, privacy questions, deletion requests, or policy concerns, contact your estate administrator or the platform support address provided in your workspace. Policy versions are recorded when an account accepts them; material changes may require acceptance again.